Whaley Big Cruise Raffle FAQs

Christmas tickets

Can I buy raffle tickets as a Christmas gift?

Yes of course! Supporters who purchase 10 or more raffle tickets before 15 December can receive printed tickets by post, making it a perfect Christmas gift for the whale and dolphin lovers in your life. Printed ticket packs are available for orders placed before the Christmas fulfilment deadline on December 15th, and a postal address must be provided before December 16th. 

Do printed tickets give additional entries?

No. Printed tickets are simply a physical representation of the raffle entries you've already purchased. They do not provide additional entries or increase your chances of winning. Your ticket numbers will be emailed to you immediately after purchase.

How will I receive my printed raffle tickets?

Supporters who purchase 10 or more tickets before 15 December can request printed tickets to be sent by post. To receive your printed tickets, you'll need to provide a postal address by 16 December. Printed tickets will be dispatched after the limited sale window ends on 15 December, so they will be with you in time for Christmas!

Entering the raffle

How much does a ticket cost?

Tickets cost £10 each, with every ticket giving you one entry into the Whaley Big Cruise Raffle.

How many tickets are available?

Only 2,000 tickets are available. Once they're gone, they're gone, so we recommend entering early to avoid missing out.

Is there a limit to how many tickets I can buy?

No, you can purchase as many tickets as you like to increase your chances of winning! Each £10 ticket gives you one entry into the draw.

When does the raffle close?

Ticket sales close on 14 January 2027 at 17:00 GMT, unless all available tickets sell out before then.

Who can enter the raffle?

Entrants must be aged 18 or over and be a resident of the UK to purchase raffle tickets.

Prize draw & winners

When will the winners be drawn?

The raffle draw will take place on 15 January 2027. Winners will be contacted after the draw. 

Can I choose which prize I win?

No. All valid raffle entries are entered into the prize draw, and winners are selected at random during the draw.

What happens if I win?

If you're one of our lucky winners, we'll contact you directly using the details provided when you purchased your tickets. Please make sure your contact information is up to date when entering.

Supporting ORCA

Where does the money go?

Every ticket purchased helps support ORCA's vital whale and dolphin conservation work. Your support powers research, protects habitats, and helps create oceans alive with whales and dolphins.

Additional

Can I get a refund on my raffle tickets?

Because raffle tickets are entered into a regulated draw, purchases are non-refundable once completed.

How do I know my entry is secure?

Tickets are processed securely through Zeffy, our trusted third-party platform. Once your purchase is complete, your ticket numbers are recorded and entered into the live draw. 

Why does Zeffy ask for an additional contribution?

Zeffy gives charities access to its platform without charging processing fees. During checkout, you may be invited to make an optional contribution to Zeffy to support their service. This contribution is entirely voluntary and can be adjusted if you wish.

 

For full terms and conditions please click here.